I recently had a home buying client tell me that’s what he values most – no surprises. And that’s really what a lot of my real estate job is about. There are different kinds of surprises in real estate, and many of them really shouldn’t be surprises to clients if real estate agents take the time to communicate.
But some of the surprises are simply impossible to predict. They’re surprises to the agents also. That’s where a creative problem solver will quickly know where to go and who to ask in order to get resolution as quickly as possible, and turn a surprise into a non-issue.
I’ve categorized surprises by how predictable they are, and in turn how much stress they might cause:
LEVEL ONE SURPRISE: The things that are predictable in a home sale/purchase. Deadlines, details, decisions that need to be made. If your agent forgets to tell you about these things, they become a surprise. They may or may not involve money, but odds are they may. Everything does.
LEVEL TWO SURPRISE: Anticipated, but not expected. Things to guard against, usually by being prepared. This is where knowing, understanding and using the real estate sales contract to your advantage — whether home buyer or home seller — is very important.
LEVEL THREE SURPRISE: Not anticipated or expected, but happens anyway. Here’s where resourcefulness really comes in. First line of defense — good communication skills.
We like no surprises!